📝 Return and Refund Policy
Our Policy

We do not offer returns or refunds on digital download products.
Since all our products are custom-made and printed on demand, we do not offer refunds or exchanges for reasons of buyer’s remorse (e.g., I don’t like it) or ordering the wrong size, color, or item.
Please check the size guides and product descriptions carefully before placing your order.
We Cover Errors
We only offer free replacements or refunds in cases where the product is damaged, defective, or incorrectly printed/mislabeled due to an error on our part (the supplier, Printful).
1. Damaged / Defective / Mislabeled Items
* If your item arrives damaged, defective, or if you received the wrong product/print, please contact us immediately at [jyonishfashionhub@gmail.com].
* All claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
* Required Proof: Please provide a detailed description of the issue and clear photos showing the defect or error.
* Resolution: If your claim is approved (deemed an error on our part), we will cover the costs of a free replacement order, which will be sent to you as quickly as possible.
2. Lost in Transit Packages
* If your package is lost in transit (tracking status shows no movement or the estimated delivery date has passed), please contact us at [jyonishfashionhub@gmail.com].
* All claims for packages lost in transit must be submitted no later than 30 days after the estimated delivery date.
* Resolution: We will work with our fulfillment partner (Printful) to investigate and issue a replacement or a refund if the package is officially declared lost.
Returns Due to Wrong Address / Unclaimed Shipment
* If an order is returned to the Printful facility due to an incorrect or undeliverable shipping address provided by you, or if the shipment is unclaimed by the recipient, you will be contacted.
* The reshipment of the product will be at your expense. We will confirm the correct address and an additional shipping charge before sending it out again.
* If you choose not to reship: The item will be donated to charity after 30 days, and a refund will not be issued, as per Printful’s policy for such cases.

❓ Frequently Asked Questions (FAQ)
Q1. Can I return an item if I simply change my mind (Buyer’s Remorse)?
A. No. Since every item is printed and made specifically for you when you place an order (Print-on-Demand), we cannot accept returns or issue refunds for “buyer’s remorse.”
Q2. What if I ordered the wrong size?
A. We do not offer free returns or exchanges for wrong sizes as the item is made to order. We strongly advise checking our detailed Size Guide available on each product page before purchasing.
> (Optional, based on your choice in the main policy): However, we understand mistakes happen. Please contact us, and we may be able to offer you a discount on repurchasing the correct size.
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Q3. Who pays for the return shipping?
A. If an item needs to be replaced due to a mistake on our part (damaged/defective/mislabeled), you generally do not need to return the item. If a return is necessary for an approved claim, we will provide a pre-paid shipping label.
Q4. My tracking says the package is being returned to the sender. What happens now?
A. If the return is due to an incorrect address or the package being unclaimed, you will be responsible for the cost of reshipping the item.